Guide
How to pick a roofer you will not regret
Choosing a roofer is the part of this that homeowners have the least practice at, and the part that decides the outcome.
Get it looked at
Three questions, and up to three Garden Grove contractors. Free either way.
You are on the list.
No provider in Garden Grove is taking requests through this service yet. We are lining them up, and yours is kept until one can.
- Nobody gets your details yet. Your request stays with us and is not passed to any company.
- One email when someone can help. When a provider covering your area can take it on, we email you once and ask whether you want that company, by name, to contact you.
- Deleted after 90 days. If nobody can take it on, or you do not say yes, your contact details are deleted 90 days after your request.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
Nobody will call you about this request unless you say yes to a company by name.
Prefer somebody you could drive to
A local address, a landline, and jobs in the area from more than three years ago are all worth more than a five-star rating. Warranties are only as good as the company still trading when you need them.
Ask for current certificates of insurance
You want general liability and workers compensation, both current, and ideally sent directly from the insurer rather than as a photocopy. If an uninsured worker is hurt on your roof, the exposure can land on your homeowner policy.
Check the licence yourself
Every state that licenses roofing contractors publishes a free lookup. It takes two minutes and tells you whether the licence is current, who holds it, and whether there are complaints against it. Do it even when somebody has already vouched for them.
Compare scope, not totals
Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.
Be careful with the deposit
Never pay in full up front, and never in cash without a receipt that names the company. Progress payments tied to milestones protect both sides.
Get everything in writing, including the unknowns
Anything agreed verbally will be remembered differently on day two. In particular, pin down the decking rate, the start date and the clean-up before you sign.
In short
Do the boring checks. They are the entire difference between a roof that is somebody else's problem for ten years and one that is yours.
Related questions
Should I take the cheapest quote?
Only if it is the same roof. Most large gaps between quotes are scope gaps. Ask the cheapest contractor which of the other quotes items they have left out, and why.
How quickly will someone call?
Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.
How long should a roof last here?
Rated life and real life are different numbers. Here, salt and sun together tend to take the low end of any rated life. Ventilation and the quality of the installation move that more than the brand does.
Find out what it costs
No cost. We email you once when a provider near you can take it on.