Guide
How to pick a roofer you will not regret
Choosing a roofer is the part of this that homeowners have the least practice at, and the part that decides the outcome.
Get it looked at
Three questions, and up to three Garden Grove contractors. Free either way.
Your request is in.
We are matching it now against roofing contractors working in Garden Grove and the surrounding area.
- Today, usually within the hour. The first contractor calls or texts the number you gave us. ASAP requests go out first.
- Up to three of them, no more. We cap it at three so you can compare without your phone melting.
- They come and look. Estimates are given after somebody has been on the roof, not over the phone.
- You decide, or you do not. There is nothing to cancel and nothing to pay us.
If you do not hear anything today, check your voicemail and spam folder — contractors often call from a mobile number.
Prefer somebody you could drive to
A local address, a landline, and jobs in the area from more than three years ago are all worth more than a five-star rating. Warranties are only as good as the company still trading when you need them.
Ask for current certificates of insurance
You want general liability and workers compensation, both current, and ideally sent directly from the insurer rather than as a photocopy. If an uninsured worker is hurt on your roof, the exposure can land on your homeowner policy.
Check the licence yourself
Every state that licenses roofing contractors publishes a free lookup. It takes two minutes and tells you whether the licence is current, who holds it, and whether there are complaints against it. Do it even when somebody has already vouched for them.
Compare scope, not totals
Lay the quotes side by side line by line. Underlayment type, ice-and-water coverage, drip edge, valley treatment, ventilation, flashing replacement, decking allowance and warranty. Large gaps in the total are almost always gaps in the scope.
Be careful with the deposit
Never pay in full up front, and never in cash without a receipt that names the company. Progress payments tied to milestones protect both sides.
Get everything in writing, including the unknowns
Anything agreed verbally will be remembered differently on day two. In particular, pin down the decking rate, the start date and the clean-up before you sign.
In short
Do the boring checks. They are the entire difference between a roof that is somebody else's problem for ten years and one that is yours.
Related questions
Should I take the cheapest quote?
Only if it is the same roof. Most large gaps between quotes are scope gaps. Ask the cheapest contractor which of the other quotes items they have left out, and why.
How quickly will someone call?
Most requests are picked up the same day, often within an hour. Emergencies are prioritised. If you have not heard anything by the next morning, check voicemail — contractors usually call from a mobile.
How long should a roof last here?
Rated life and real life are different numbers. Here, salt and sun together tend to take the low end of any rated life. Ventilation and the quality of the installation move that more than the brand does.